Connect with your customers more effectively with Microsoft Copilot

In our previous blog, we explored how Microsoft Dynamics 365 Copilot is helping New Zealand businesses improve sales productivity and close more deals. Read on to find out how Copilot is using the power of AI to help you engage with your customers more effectively.

Dynamics 365 Customer Insights harnesses the power of AI to effectively help New Zealand businesses connect and engage with their customers. Requiring no in-depth technical knowledge of data analysis, users can ask simple questions using natural language to better understand and engage their customers through several means:

• Discover more about your customers
  While providing your customers with a personalised experience is imperative to being able to form a deeper connection, accessing this level of information can take both time and expertise in analysing your data. With Copilot, business owners and marketers can create targeted customer experiences and interactions which are informed by data-driven decision making easily.
  

• Segment your audience at the click of a button
  Segmenting your audiences can often be a pain point for many businesses as traditionally this can be a highly manual task, reliant on one or two key team members knowledge of your customer base to inform appropriate segments. Using the power of AI targeting, copilot takes the guesswork out of audience segmentation, instead, requiring only a simple description of the required segment in your own words to be able to effectively segment customer data.
  

• Create interesting content fast
  Content creation can be hugely time-consuming, often taking away from more strategic tasks. Considered as your brainstorming partner, Copilot uses AI to generate tailored content ideas for you to build on, easily personalise, and use to engage with your customers effectively.

Microsoft Dynamics 365 Copilot is helping to revolutionise the way New Zealand businesses connect with their customers. An essential tool to help business owners and marketers reach new levels of data understanding and efficiency, if you are keen to find out more and to see if Microsoft Dynamics 365 Copilot is a suitable option for your business, please don’t hesitate to contact us to arrange a time for a one on one chat with one of our specialist consultants - click here to book your session now.