“Adaptable offered clear and concise recommendations, never shying away from being direct when necessary and always providing solid advice.”

“About five years ago, we decided to replace our outdated legacy CRM with a plan to migrate to Dynamics as part of our Microsoft technology stack. The main driver behind this change was to further adopt best practice for managing our opportunity pipeline, centralise correspondence and provide our team with a more comprehensive, real-time view of everything sales related across our business.

From the beginning, Adaptable impressed us with their responsiveness, trustworthiness and their team have some lovely personalities that made the entire process enjoyable. Adaptable offered clear and concise recommendations, never shying away from being direct when necessary and always providing solid advice. Adaptable’s technical expertise for providing ongoing support has been outstanding too. They take the time to properly understand the situation and suggest viable options to ensure we are able to satisfactorily resolve any issues. They don’t force unnecessary solutions on us, instead they tailor their approach to meet our specific needs.

Thanks to Adaptable, our CRM reflects our unique business needs, our sales management processes have significantly improved, and our business is better setup to handle increased customer demand and growth. If you're looking to optimise your business systems and create more efficient customer relationship and sales processes, I seriously suggest considering Adaptable.”

Mary Sue Critchlow
General Manager
Critchlow Geospatial